PRIVACY POLICY:

Updated 14 June 2024

CIBO is committed to protecting the privacy of personal information you may provide us on this e-commerce platform (the “Site”) as We are conscious of our responsibilities as a ‘Data Controller’ under Republic Act No. 10173 or the ‘Data Privacy Act of 2012’. We believe it is important for you to know how We treat your personal information. The terms of this Privacy Policy apply to all users of this Site. If you do not agree with the terms of this Privacy Policy, you should immediately cease the use of this Site. Your use of this Site therefore shall be construed as your acceptance of the terms of this Privacy Policy.

What information does the Company collect about me on this Site?

Registration:

CIBO will collect personally identifiable information that you may voluntarily provide on online forms, which may include: user registration, contact requests, guest comments, online surveys, and other online and telephonic activities. The personally identifiable information (“Personal Information”) collected may include some or all the following: your name, date of birth, gender, address, telephone number, mobile number, email address/es, credit card number, and any other information you may voluntarily provide. At the time of registration, you agree to receive future offers and updates from CIBO by email, SMS and other direct marketing. Your Personal Information will be kept in a secured database. Customers who place orders will also receive relevant service announcements from time to time. You can unsubscribe at any time by following the instructions contained in each and every email and SMS message that we send. If you provide personal information of a third party, we assume that you have seek the necessary authorization from the third party to share his or her personal information to us.

Cookies:

Our Site may use technologies such as “cookies” to provide visitors with tailored information upon each visit. Cookies are a common part of commercial websites that allow small text files to be sent by a website, accepted by a web browser and then placed on your hard drive in order to recognize repeat visits to the Site. Every time you visit Our Site, Our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system. If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies. You do not need to enable cookies to visit Our Site; however, some parts of the Site and some services may be more difficult or impossible to use if cookies are disabled. To emphasize, cookies are not linked to any Personal Information while on this Site.

What does the Company do with the information collected?

The Company may use your Personal Information for any of the following purposes:

    • to administer your membership of the Site, if you have registered with Us;
    • to understand your use of the Site and to help us make improvements to the Site;
    • to serve you better, including research and development of products and services;
    • to fulfill prizes in any promos you may enter (e.g. register and win promo);
    • to respond to your specific requests and communications;
    • to conduct checks on the details you provide to us, where appropriate, if you are using credit or debit cards on our online ordering site to assist with fraud prevention schemes;
    • to deliver products you have purchased from CIBO; and;
    • to alert you via email, SMS or other forms of direct Marketing with information about Our great offers and services.

The information which you supply will be processed purely for the purpose(s) for which it is supplied and collected except when otherwise authorized by Republic Act No. 10173 (Data Privacy Act of 2012) and other applicable laws.

What other information does CIBO collect?

We may use cookies and other similar technologies like Google Analytics to help us analyze and evaluate our performance so we can provide you with a better experience when you are using our e-commerce platform.

How can I stop receiving notices about future offers?

Please let us know by writing to us at the address given at the bottom of this policy. In addition, each time we send you marketing information we will also provide an opportunity for you to unsubscribe from receiving further information.

How do I correct or update my Personal Information?

You control the accuracy of your Personal Information. If your Personal Information changes or is inaccurate, incomplete, etc., feel free to correct, update or delete/deactivate it by accessing your personal data information online.

How does CIBO protect the security of my Personal Information?

CIBO uses appropriate security measures and adequate safeguards to protect all Personal Information collected in a secure and controlled environment.

Does CIBO’s Site link to other sites?

Yes. This Site may contain links to other websites that may not be owned or operated by CIBO. CIBO cannot control nor is responsible for the privacy policies/practices or content of such other websites. The Company encourages you to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely and exclusively to Personal Information collected on this Site.

How will CIBO notify me of changes to its Privacy Policy?

CIBO will post any changes to this Policy on the Site’s Homepage, so visitors are always aware of any changes to what information We collect, how We use it, and under what circumstances We disclose it. If We decide to use your Personal Information in a manner other than that first communicated, the Company will notify users by e-mail to the e-mail addresses on record. Users will then be given a choice as to whether or not their Personal Information can be used in the new manner.

What happens to my record when I stop my subscription?

You will stop receiving marketing updates or special offers from CIBO and you will receive a prompt message in our e-commerce platform when you decide to unsubscribe.

How do I contact the Company?

If you have any further questions concerning the Company’s Privacy Policy and the use of your Personal Information, please email at dataprotection@cibo.ph.

Removal of Data/Personal Information

You have the right to remove your personal information/ data stored in CIBO database, please please email at dataprotection@cibo.ph.

Our team will assist on the request to delicately and may reach out to you if further verification is needed.